Koodo Customer Service Phone Number

The Customer Service Phone Number of Koodo is: 000-1- 416-279-8811.
Corporate Office (Headquarters): Koodo, PO Box 11005 Succursale Postale Centreville Montreal, Quebec, Canada.
Email Service Support: TopLevelService@koodomobile.com
For Extra Support: www.KoodoMobile.com
General Helpline To Call at: Yo can call at 000-1- 416-279-8811 to get help from Koodo.
What is Koodo?
Koodo is a Mobile network operator industry. The company was created in March 2008. Its headquarters situated in Canada. Telus is the parent of Koodo industry. THe company provide service such as CDMA2000 (including EV-DO), HSPA (including HSPA+), LTE, mobile broadband, SMS, telephony. The company offer plan are Canada WIde Data Plans, Canada Wide Talk and Text Plans, City Koodo Unlimited Local Calling, Monthly Plans, Monthly Add ons, Prepaid Plans and Boosters. The company product such as Feature phones, smartphones (Android, Blackberry OS, iOS, Windows Phone), tablet computers, Samsung Galaxy S4, Nexus 4, Samsung Galaxy Ace, Lg Optimus L3, Nokia Lumia 520, LG-A341, Apple iPhone, Blackberry Z10 etc.


Koodo Mobile is a telecommunications company that provides mobile broadband, SIM cards, telephony, postpaid and prepaid services. It operates as part of Telus Corporation which is public telecommunications company based in British Columbia, Canada. It is best known for its CDMA2000 and High Speed Packet Access (HSPA) services.

Koodo Complaints and Reviews

Customer care female
Ms. Catherine Schella CallsNov 12, 2018

Ms. Catherine Schella On Phone To Koodo Service
902-371-0978
Firstly I am not impressed with how difficult it it to speak to someone. You gladly take my money each month thought. I received my bill today and it does not reflect the payment made on Oct. 31, 2018 in the amount of 59. 85. WHY.

Customer care male
Mr. Krishna Ramdial CallsSep 28, 2018

Cannot access Koodo self serve. Keep getting window popup (connection is not private.

Customer care female
Ms. J Smith CallsJan 07, 2015

I recently signed up with Koodo at the Cedarbrae Mall, but I am dissatisfied with my service. At the time there was a special for the 60. 00 plan being offered at 50. 00. When I received my bill it was at 65. 00 each as I have two phones. Visited Cedarbrae Mall and they said that I should contact the office. I am just getting the run around and your customer service team is rude and not helpful. I contacted them explaining what happened and they proceeded to state that there was no such special, but after checking realised there was. I simply asked why I was billed at 6o. Oo and not 50. 00. There was no explanation. I asked to speak to the supervisor and he had an attitude also telling me that was wrong, but then clarified that there was a promotion at the time, then he suggested giving me a 20. 00 credit for four months, but when I got the email it was only for two months. I would like to have this rectified as soon as possible, if not I will be canceled my plan and going back to TELUS.

Customer care male
Mr. Michael CallsOct 16, 2013

Mr. Michael On Phone To Koodo Service
Contact page not working and charged full price for monthly service when given ten percent off in future shop.

Customer care male
Mr. Roman CallsOct 10, 2013

Hello
My name is Roman Bezman.
My number is 4039224351
I am new comer and joined Koodo monthly plan ( 40$ for 200min+200mb, in addition have discount of 10% from the bill due to no TAB choosing) at 20 August
I was tolled by sale representative that the first bill will be little bit more because your cycle starts in 27 and i joined in 20 so it will be month + seven days. In September i paid my first bill of 47.88$ and i though that this is the bill for month +7 days.
Today i paid addition bill of 37.8$ -- in this bill i see that this is for period between 28August to27September -- and now i realize that previous bill (of 47.88) was fro seven days only as i understand from 20aug to 27August So this is a big mistake i suppose... How can you bill me for seven days 47.88$? i purchased monthly plan -- so the price is for 30/31 days. Your cycle date it is for your comfort of billing, not my. I expect to pay about 8.5$ fro seven days period not 47.88! waiting for your answer...thanks

Customer care male
Mr. Bud Smith CallsSep 06, 2013

Mr. Bud Smith On Phone To Koodo Service
I am trying to find a dealer in my area and all your info at the number listed is automated and no real person to talk with. The address for a dealer in Tillsonburge Ont. does not exist, please supply me with a dealer near hear and perhaps it would help a lot of people if you would let us find a dealer on line instead of having to go through this .
email chips-n-splinters@hotmail.com

Customer care female
Ms. donna CallsJun 18, 2013

Ms. donna On Phone To Koodo Service
text messages say contenr not supported. what does this mean i have neen able to receive texts from this number previously however since i purchased a new Samsung galaxy x2 i am not able to get texts from certain numbers.